Tag Archives: okuri talks

“How to love and handle your customers?” @DavidBastida – Okuri Talks

Hey, hey, hey, friends!

Did you ever feel like killing one of your customers? Or you’re overwhelmed with emails and calls and have a terrible need to set a better system to manage your users? How do you set priorities in your to enhance your users’ experience?

For entrepreneurs is a MUST to learn how to run the most efficient communications and projects a secure and solid image. David Bastida is serial (or a parallel) entrepreneur, with huuuuugeee experience in customer care and management. He’s gonna give an Okuri Talk this Wednesday and teach assistants all his best hacks for corporate communication.

Don’t miss it! It’s gonna be uber-enriching… and, David is a super-nice guy, so I’m sure we’re gonna have lots of fun too.

Hope to see you around that day!

Best,

@StartupJedi

“Managing Uncertainty” – Okuri Talk 25th January

Hi-ho, tetuanees!

@Statupjedi here. I’m writing this short note to invite you to our next Okuri Talk: “Managing Uncertainty“, by our great StartupBootcamp mentor and Executive coach Juan Carlos Arrese.

Why is it gonna rock? Because, that’s why!

Juan Carlos has been coaching executives for the last 7 years, and he’s always been driven to find out what are the critical issues that enable best performance and execution mindset.

In this talk, JC’s gonna speak about how to deal with uncertainty. For entrepreneurs (and other mammals) this is really crucial. We humans try to move in safe environments, and around them we build and illusion of control. BUT, are we ever in control?

Remember grandpa’ Darwin’s friend saying: “The survival of the fittest“. The fittest, in this context doesn’t mean those in the best physical shape, but those who better adapt to their immediate environment.

Startup art and craftmanship verses a lot on that. Entrepreneurs ought to be more flexible than Bruce Lee to build, measure and LEARN. The Lean Startup way is somehow opposite conflicted with the control-freakness of 5-year business plans and stone-written roadmaps.

So JC, will help us to hone our skills to accept the unexpected challenges our startups will through to us… gamifing your tasks and better defining your execution goals.

Come this Wednesday 25th January at 19.00 and enjoy another Orange Night full of awesomeness and likeminded entrepreneurs. Get your FREE tickets now!

(This Okuri Talk will be in Spanish)

Okuri Talks: Manuel Domínguez, a real life entrepreneur chef at Lúa

For this month’s Okuri Talks we’re bringing a real life entrepreneur, Manuel Domínguez, owner, founder and chef at the restaurant Lúa, one of the best restaurants in Madrid.

I met Manuel like a month ago when I went with my parents to have dinner there. It’s one of those restaurants you can’t forget. First of, there is no menu, you eat whatever the chef wants you to eat. The food was amazing with a characteristic minimalist style. I hate minimalist restaurants, very fancy but you end up leaving the place still hungry. That’s why, even though Manuel’s recipes are minimalist, they give you MANY courses, that means you get to try like 6 courses plus desert plus 6 different wines, one for each course.

But, that’s not why we’re bringing him to the office, it’s because after the dinner, he came out of the kitchen to check on everyone at the restaurant. You could see that he really cared about his customers, his people and his food. It was so amazing we started talking and the more he said, the more I realized he’s a natural born entrepreneur with such amazing core values, he’s an incredible example for all of us.

He told me how he never gives lunch or dinner for free, no matter who you are, everyone pays here, except for those he thinks that really deserve it. He told me that one night he had a couple of teenager having dinner. The guy had been saving money to take his girlfriend to his restaurant. He was so touched by the gesture that he invited them to that dinner. WOWness factor in pure state!

I was extremely curious about how a top chef develops each course, specially when you change the menu every 10 days. He told me about this and many other things that were fascinating! After the chat, that was more of an open discussion for 30 minutes, I realized Manuel illustrates the best values an entrepreneur can have, not only he’s an amazing professional, but he’s humble, and above all, he loves his business!

He’ll be with us this Thursday Feb 17th from 7pm to 8pm at our offices (c/Pinos Baja 89, metro L9 Ventilla). I think it’s an amazing opportunity to listen and chat with someone that embraces all what Tetuan Valley stands for. Please RT, share, email this post so we can pack the room and beat the current record!!

Inscribe yourself here if you’re coming :)

Email us if you have any questions at: tetuan @ tetuanvalley.com